A Methodological Basis for Bringing Knowledge Management to Real-World Environments
نویسندگان
چکیده
This document describes our current work on developing a holistic approach for the improvement of knowledge management in an organization. The described methodology does not focus on a specific area but considers all layers of an organization, the organizational, the process and the technology layer. The approach to be developed will consist of two main components: a KM Measures Repository and a KM Maturity Model. Based on an analysis of KM projects, technologies, show cases/experiences and user requirements having regard to different organization layers we intend to develop a KM Measures Repository which contains best practice measures concerning KM for each layer. The second component to be developed is the KM Maturity Model with which an organization can describe itself concerning KM. The KM Measures Repository and the KM Maturity Model will be made machine executable and merged to a self assessment tool which uses several KM technologies.
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